Privacy Policy

This policy applies to the public corporate website of ISB Security Solutions. It does not govern a customer portal, SaaS product login, or offline operational services, which are not provided through this public website.

The organisation responsible for processing personal information submitted through this website is:

ISB Security Solutions
Tilburg, The Netherlands
Chamber of Commerce (KVK): 42099495
Email: info@isbsecuritysolutions.nl

We process information that you choose to submit through website forms, and limited technical information necessary to operate and protect the website.

When you use the contact form, we may process:

• Name
• Company
• Email address
• Phone number
• Subject
• Message content
• Enquiry type

When you submit a demonstration request, we may process:

• Company name
• Contact person and job title
• Business email and phone number
• Company size and security workforce size
• Country and optional website
• Operational sectors
• Current software and reporting methods
• Operational context (objects, customers, planning, mobile workforce)
• Operational challenges
• Conversation interest and evaluation timeline
• Optional free-text message

Limited technical request information may be processed to protect forms against abuse and excessive submissions. This may include measures used for rate limiting and spam prevention (including a honeypot field that is not intended for human users).

We do not intentionally perform behavioural profiling or broad device fingerprinting through this corporate website. Raw IP addresses are used where necessary for rate-limiting and security of form endpoints and are not presented as a marketing data source.

Personal information submitted through the website may be used to:

• Respond to enquiries
• Evaluate demonstration requests
• Prepare relevant platform conversations
• Process pilot or partnership enquiries
• Respond to responsible-disclosure messages
• Protect the website and forms against abuse
• Maintain operational security of the website

We do not use form submissions for advertising campaigns or unsolicited marketing unless a separate, explicit basis exists.

Depending on the context, processing may rely on legitimate interests in responding to professional enquiries and securing the website; steps taken at your request prior to a potential business relationship; and, where applicable, consent indicated through form consent wording.

The exact legal basis may vary by enquiry type and applicable law. If you have questions about the basis for a specific processing activity, contact us using the details below.

To operate the website forms, ISB may use service providers that process limited data necessary to deliver their service:

• Resend — email delivery of form submissions to ISB
• Upstash — rate limiting / abuse prevention when configured in the production environment

Hosting and infrastructure providers used to publish the website may process technical request data as part of normal web hosting operations.

Service providers may process data in more than one jurisdiction. Appropriate safeguards for cross-border processing should be evaluated based on the final production configuration. This policy does not claim that all processing is limited to the European Union, nor that specific transfer mechanisms are already configured, unless separately verified.

Information is retained only as long as reasonably necessary for the purpose for which it was submitted, for applicable legal obligations, for security needs, or for legitimate business records related to the enquiry. Exact retention periods may be defined in internal schedules as the organisation matures its processes.

ISB applies security measures appropriate to a public corporate website, including server-side validation of forms, controlled email delivery, abuse prevention, and access discipline around production configuration. Production security controls for related systems remain under ongoing development. No website can guarantee absolute security.

Information about cookies and similar technologies is described in the Cookie Policy.

Depending on applicable law (including the GDPR where it applies), you may have rights to access, correct, delete, or restrict processing of your personal data; to object to certain processing; to data portability where applicable; to withdraw consent where processing is based on consent; and to lodge a complaint with a competent supervisory authority.

Not every right applies in every circumstance. To exercise rights in relation to this website, contact info@isbsecuritysolutions.nl.

This corporate website is aimed at professional and business users. It is not intentionally directed at children.

The website may link to external sites. ISB is not responsible for the privacy practices of third-party websites.

We may update this policy when the website, forms, or processing activities change. The “Last updated” date at the top of this page will be revised when material changes are published.

For privacy questions related to this website, contact:
ISB Security Solutions
info@isbsecuritysolutions.nl